21

Thanks for bearing with us while we refine our support protocol. It's our hope that the end result of this will be a blog post on how to leverage webapps.stackexchange.com to support your newly launched free application without running afoul of the current community. Our intent with directing users to webapps was to highlight the community as well as ...


14

There's nothing wrong with asking and answering simple questions - after all they're only simple if you know the answer. If you don't know the right terms to search for then no amount of Googling is going to help. It's also worth posting if you have to go through several links or wizards to get to the answer or it is buried somewhere in the depths of a ...


14

Such questions should be Closed with the custom Off-topic reason: Questions on applications or application features that are no longer available are off-topic for Web Applications as no one will ever be able to make use of the answers again. In some cases, such as Hotmail, there is a clear successor app. The tag for the retired app should be made a synonym ...


10

I have amended the tour to be more specific on what is allowed. The Ask About... section now states: Augmented browsing extensions that directly relate to the use of a web application (Greasemonkey scripts for a web application, etc.) I have left the Don't ask about... section as it is. Hopefully that will clear up any confusion.


7

Do (did) you have any closed questions with 0 or negative score and no answers? There is an automatic cleanup of such questions. There's also the "roomba" which deletes low-scoring, unanswered, low view questions after a year. Also, if you have anything migrated to another site, the "stub" would be eventually deleted on the original site.


7

This type of question isn't even a question. It's a topic group baling answers together looking for a question to hitch their wagons to. It's a crock pot of potpourri which in reality is a blog post with voting on paragraphs and list items. The constructive, valid version of these would be as answers to legitimate questions users are actually having that ...


7

Your question is asking basically this: Is what YouTube doing considered hellbanning? You are asking if an organisation is doing something according to a certain definition, asking us to define, clarify or refute it. But that is not part of the question scope allowed for the site. Questions on this site should be about the usage of a web app, not its ...


7

Google indexes Stack Exchange pages pretty rapidly. So queries such as "How to share look back on Facebook" will have your post on the front page of a Google Search.


6

As noted by Rich Armstrong, I've also edited the tag wiki to direct people to the appropriate support streams for bug reports and feature requests. At some point relatively soon, we'll be pushing a new help page with a reference to webapps, at which time, the organic traffic will likely provide a question for us to answer, rather than us having to move ...


6

Questions about desktop applications - which Visio is - should be asked on Super User


6

In both cases it's probably best to provide a new answer detailing the current solution. In the first case where there is an accepted answer I'd be tempted to leave a comment either on the answer or the question pointing out that it's now outdated. A comment on the question will alert the asker and allow them to change the accepted answer (if they want to). ...


5

I don't think anyone was passing judgement on you, personally, when your question was closed. The question is not a good fit for the site because, short of having YouTube issue a statement on the matter, there is no way to answer it. Any answers which would attempt to address the question would likely end up devolving into a back-and-forth discussion ...


5

The best way to garner attention to an old question, including one that needs a refresh on the answers, is to post a bounty. There's even an option for a bounty reason to 'get a more up-to-date answer' (paraphrased). A bounty requires a minimum of 75 reputation points, so that option is not open to you at this time. (For more information, see Getting ...


5

It was my decision to encourage Cognito Forms users to ask questions on Web Apps they could not answer via our help site. I based this decision on our teams extensive use and love for Stack Exchange (especially Stack Overflow) along with our goal of transparency when assisting our users. My intent was to model our support process after the setup then used ...


5

You must have added one of the tags to your ignore list instead of your favourites list. The easy way to check is to hover over the tag again. If the star is red then you've added it to your ignored list. In that case just click it again twice to bring it back to yellow (favourite). If not, then I don't know what's going on.


4

Click the Star under the vote count for any question to mark it as a Favorite. See also: How do favorite questions work? Alternatively, every question has an RSS feed. The link is in the lower right corner after any answers. Just add that to your favorite feed-reader.


4

A simple starting line should suffice, As also mentioned by @abc, xyz is not possible. Having looked at help section 1, community section 2 and website 3 there does not seem to be any solutions to this. For extra brownie points, you could state why you think this occurs or point to a feature request section for that app.


4

If the question relies on links that no longer work, then it should probably be closed with "unclear what you are asking". I would say that on balance such questions probably aren't worth saving. A down-vote might get the OP's attention, but even then it might not be enough for them to fix up the question so it doesn't rely on soon to be dead links.


3

Tl;Dr: Webmail apps that were retired like Google Inbox are off-topic, those that are available are on-topic. The comments on the referred the question include some hints about what happened in this specific case: Inbox by Gmail was retired in April, 2019 and is no longer available. I think that this text was added as a custom close reason, then some "...


2

On recent questions from new contributors that hasn't an answer yet, I frequently use the following: Welcome. Please add a brief description of your search/research efforts as is suggested on [ask]. On very few cases I add something like If you didn't read {url} yet please do it now, then [edit] your question to make it more specific by describing where ...


2

They have now been closed and the misunderstanding was resolved.


2

We also used to have a custom canned response for "dead" web apps Questions on applications or application features that are no longer available are off-topic for Web Applications as no one will ever be able to make use of the answers again. that was replaced recently. (Oddly, I don't recall seeing any conversation here about changing the canned custom ...


1

There are some questions that instead of being voted to close as too broad it could be more convenient to be closed as a duplicate1. In such cases, besides voting it as close as duplicate, we could leave a comment as Welcome. Please checkout the posible duplicate question. If you need further help, please edit your question to make your question specific ...


Only top voted, non community-wiki answers of a minimum length are eligible