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Questions tagged [support]

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8
votes
1answer
75 views

Why we're not customer support for [your favorite company]

Why can't I ask customer service-related questions here, like: The service is down. Fixed it! When will [some new feature] be released? Can I ask questions about using their app? How is that ...
16
votes
1answer
437 views

Are questions about “adult” web apps on or off topic?

Would it be appropriate to have questions about adult-themed apps that potentially could contain links to such 18+ sites (in answers or questions)? Just asking 8] Return to what should our FAQ ...
11
votes
1answer
81 views

Tag Excerpt (guidance) improvement project

Tag wikis and wiki excerpts have evolved a bit over time. Originally, the excerpt was supposed to be "the elevator pitch" for a tag. However, that guidance has changed and the excerpt is meant to be a ...
10
votes
1answer
122 views

What kind of questions can I ask here? The detailed version

What kind of questions can I ask on this site? Are there detailed examples of what's on-topic here?
8
votes
3answers
88 views

What is the official policy on identifying yourself as a team member for a product?

I'm being told here that I don't need to identify myself every time I answer a question about a product I work on, that I should just add the info into my bio. I have done this. This seems important ...
2
votes
1answer
86 views

Why am I in danger of being blocked?

Wait! Some of your past questions have not been well-received, and you're in danger of being blocked from asking any more. For help formulating a clear, useful question, see: How do I ask a ...
10
votes
4answers
189 views

Has anyone received their swag package?

I got an email from the team for WebApps swag on June 15, 2011. I really appreciate that; thanks. Has anyone received their package yet? It's been more than 2 months and I just wanted to check if they ...
7
votes
3answers
71 views

Are questions about self-installed web apps on or off topic?

There are some levels to this... Which of the following question types do we accept and which do we reject as off-topic? Recommendations for which web app software to install - not technical ...
4
votes
2answers
54 views

Merge [formula] and [formulas] tags

formula × 2 formulas × 2 I suggested a synonym 'formulas' → 'formula'. Please vote.
2
votes
1answer
63 views

Please make [storage] and [image-storage] synonyms of [online-storage]

In the context of Web Applications most of the questions that use storage are referring to online-storage. On the other hand, it doesn't make too much sense to use the first to ask questions related ...
1
vote
0answers
45 views

Merging tags [gmail] and [google-apps-email]

Tags gmail and google-apps-email refer to the same thing as the email service management features like DNS record management, email routing are out of scope in Web Applications. It's worth to say ...
-2
votes
3answers
161 views

Why questions about archive.is are offtopic, when archive.org, Gmail, YouTube, Google Search are all fine?

I do not understand why a question about issues with archive.is was migrated and now put on hold, whereas questions about archive.org date back to 2010 (probably before Web Apps SE was even created, ...
6
votes
1answer
52 views

Questions off-topic because they are about developing web applications

Several times each day (usually) I see questions that are about developing web applications, which are off-topic, e.g. this. I always flag the question (Flagging -> The question doesn't belong here ...
12
votes
2answers
63 views

Site being used for Cognito Forms Customer Service

I have noticed these threads below are Customer Service requests for Cognito Forms: Cognito Forms: Not working Can you fix the Cognito forms ? They are not opening today? Cognitoforms not working ...
12
votes
2answers
82 views

Can we black list [web-application]?

web-application has quite a number of questions tagged to it, but considering the name of this site seems to be rather redundant. I mean, technically, every question on here should have that tag. ...
6
votes
1answer
54 views

Synonyms for Google Drive apps

Can we get some synonyms created? Google can't seem to make up their minds on what things should be called. google-slides should be a synonym for google-presentations Google Drive was originally ...
6
votes
1answer
48 views

Duplicate user created?

One of my questions got migrated here from SuperUser (which, by the way, I think was a mistake because I was asking about accesses to my Gmail account through IMAP, not about web applications). It ...
6
votes
1answer
29 views

Merging [doc], [document] and [documents] tags

doc is just a short version of document. Also, documents is the plural form of the latter. They should all be merged.
5
votes
2answers
36 views

Feedback to 'please write a script for me' questions?

Recent example: auto-fill for new values in google spreadsheets Downvoting is one thing, voting to close as too broad maybe? But both these don't give feedback to the user so that (s)he can learn how ...
5
votes
1answer
70 views

GAS [google-apps-script] tag

The Google Apps Script Developer Relations team chose SO as their Q&A platform. In doing so, they use the following tag: google-apps-script Web Applications, however uses this tag: google-apps-...
5
votes
1answer
92 views

Livestream sports spam

We've had a half-dozen spam questions the last few days hawking live streams of soccer (or, if you prefer, football) matches. I expect the trend to continue. A couple of them were using the goo.gl ...
5
votes
0answers
51 views

Rename [google-plus-circle] to [google-plus-circles]

Please rename google-plus-circle to google-plus-circles. This will match other similar tags (e.g., google-plus-pages).
5
votes
1answer
31 views

Please rename [commons] to [wikimedia-commons]

There's only 12 questions, and I'm tempted to retag them manually, but... commons is too generic, and doesn't have meaning without the existence of other tags. Since all of the questions with that ...
4
votes
1answer
69 views

Synonym Request & Rename

Synonym Request & Rename word & microsoft-word, better to rename into tag:ms-word Rename excel ==> tag:ms-excel microsoft-excel outlook ==> tag:ms-outlook microsoft-outlook
3
votes
1answer
18 views

Merging tags [book] and [books]

Both tags, book and books refer to the same thing and thus should be merged. As stated in this comment: Merge 'formula' and 'formulas' probably they should be merged to books.
3
votes
2answers
50 views

Did my question get deleted?

I think I had a question here: https://webapps.stackexchange.com/questions/8017/is-it-still-possible-to-separate-work-from-home-life-with-gmail-etc-how-do-you-d but that now doesn't resolve and I can'...
2
votes
1answer
46 views

Please make [google-spreadsheet-charts] a synonym of [google-sheets-charts]

The official (current) name of the product is "Google Sheets", so tags about it and its functionality should reflect that. Please make google-spreadsheet-charts a synonym of google-sheets-charts.
2
votes
1answer
32 views

Please remove the lock on “What's the best invoicing webapp?”

What's the best invoicing webapp? For some reason, this received a historical lock way back in 2011. Whether it deserves it or not, we're trying to burninate finance, and the lock prevents anyone ...
2
votes
2answers
141 views

Web Applications Anniversary Contest Prizes

Have any of the all-time winners received their prizes - $100 worth of a web application subscription? A while back I received an email with a link to a Google Forms form, which I completed, but ...
2
votes
1answer
42 views

Distinction between [facebook-chat] and [facebook-messenger]

I don’t use either (both? – it?) but am curious at the distinction between facebook-chat: Facebook chat is the instant chat messaging system by Facebook. and facebook-messenger: The instant ...
2
votes
1answer
31 views

Please rename [stackoverflow] to [stack-overflow]

The tag stackoverflow should be renamed to stack-overflow better to reflect the site's official name. It's a tiny tag with just three open Qs but I can't think of any reason not to use the site's ...
1
vote
1answer
33 views

Please rename [research-gate] to [researchgate]

The tag research-gate should be renamed to researchgate better to reflect the site's official name. It's a tiny tag with just a single question, How to “unfollow” people on ResearchGate but I can't ...
1
vote
2answers
99 views

Merge [facebook-<X>] into [facebook]

[facebook]: 138 [facebook-pages]: 8 [facebook-chat]: 5 [facebook-apps]: 4 [facebook-connect]: 3 [facebook-games]: 3 [facebook-alternative]: 2 [facebook-account]: 1 [facebook-groups]: 1 Could these be ...
1
vote
1answer
47 views

Clicking on tag link on a question does not list other questions with that same tag

Navigating to: Assign size to image in Google Slides shows it has been tagged with google-slides. The link on that page is https://webapps.stackexchange.com/questions/tagged/google-slides When ...
1
vote
1answer
20 views

Locked Q shows as {on hold}

Why does this Q report as {on hold}: Wayback Machine archiving broken with HTTPS when it is actually locked? If this question can be reworded to fit the rules in the help center, please edit the ...
1
vote
1answer
77 views

Can we rename [google-spreadsheets] and [google-spreadsheets-query]?

We have two tags that include “spreadsheets” within them, and both refer to the Google product: google-spreadsheets and google-spreadsheets-query. In use 3,200 times (approximately) between the two. ...
0
votes
1answer
48 views

When [facebook-games], when [facebook][facebook-games], when [facebook] [games], or what?

UPDATE: Since games has been burninated much of this Q has become moot so acceptance of the existing A closes this version for me. More here though. Q When is facebook-games appropriate, on its own (~...
-2
votes
2answers
117 views

Why was archive.is question deleted?

Why was the archive.is (cached) question deleted without a trace? (Apparently, " deleted by Sathyajith Bhat♦ 6 hours ago ".) It's been heavily upvoted (75+ for question and top answer each), only a ...
-7
votes
2answers
70 views

How can this Q about Outlook mail forwarding be off topic?

I recently asked this question relating to Outlook mail forwarding functionality. I guessed it would relate to webapps.stackexchange.com since the Outlook email sending tool is not listed as off topic....