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Questions tagged [support]

You need help with the use of one or more of the site's features.

2
votes
0answers
35 views

We are (were?) under spam attack

"Processed Meat" already added on Charcoal HD a link to the following Meta SE thread -> https://chat.stackexchange.com/transcript/message/47205047#47205047 From rev 5 of Web Applications is being &...
4
votes
0answers
41 views

Overly strict question limiting?

I wasn't familiar with question blocking on SE though it makes sense. But I've just been temp-blocked: You've asked 2 questions recently, some of which have not been received very well by the ...
5
votes
0answers
27 views

“You can only post once every 60 minutes” - How come it wasn't 40 minutes?

Low-rep users are rate-limited to 1 question every 40 minutes (90 minutes on Stack Overflow) network-wide. I tried to submit a question here on WebApps.StackExchange, but I got the following error: ...
2
votes
1answer
43 views

Did someone just decides to intentionally down vote my posts?

I noticed that in the last few hours (or half a day), 4 of my posts were down voted (3 regular, 1 meta). It made me wonder if it was done on purpose. Not that I don't accept being down voted, it ...
2
votes
1answer
28 views

Is it possible to cancel a flag or change it?

I accidentally flagged an answer with the wrong reason - not an answer instead of spam. Is it possible to change it after I flagged it? Does it matter a lot?
-6
votes
1answer
47 views

Can you add “identify-this-video “?

I’m asking this because, I have seen a video from YouTube and I need someone to identify it and tell from where was this video taken from. And I’m having problems with finding this. Can you please ad ...
5
votes
0answers
33 views

Could we have question warnings on Web Applications?

There are red and yellow warnings (tag tips?) shown when asking a question that match some regular expressions or meet other criteria like having a too short title (less than 15 chars) or when trying ...
3
votes
1answer
26 views

How to flag a question for migration to a site not on the list?

I came across this question, and wanted to flag it for migration. From the question content, it seems that the appropriate site would be Interpersonal Skills, but it's not on the listed on the ...
3
votes
1answer
38 views

Web Apps Meta > Users > Voters isn't working

The tabs week, month, quarter and year of Web Apps Meta > Users > Voters shows blank but the similar page on other sites works fine.
3
votes
0answers
37 views

How to calculate accurately the last 7 day unanswered questions?

[google-sheets] created:7d.. is:question returns 23 questions [google-sheets] created:7d.. is:question isanswered:0 returns 18 questions 18/23 * 100 = 78.2 (truncated) but https://webapps....
5
votes
0answers
26 views

How to get attention to unanswered no-status feature request questions?

Today this search returns four feature-requests that have no status tag and no answers : (sorted by number of votes) 10 upvotes 2 downvotes 4 comments Drop spam flag lock action limit from 6 flags ...
6
votes
1answer
51 views

Why we're not customer support for [your favorite company]

Why can't I ask customer service-related questions here, like: The service is down. Fixed it! When will [some new feature] be released? Can I ask questions about using their app? How is that ...
12
votes
2answers
59 views

Site being used for Cognito Forms Customer Service

I have noticed these threads below are Customer Service requests for Cognito Forms: Cognito Forms: Not working Can you fix the Cognito forms ? They are not opening today? Cognitoforms not working ...
4
votes
1answer
39 views

Please rename [youtube-creatorstudio] to [youtube-creator-studio]

The tag youtube-creatorstudio should be renamed to youtube-creator-studio better to reflect the tool kit's official name. It's a minor tag with just three questions but I can't think of any reason ...
5
votes
1answer
133 views

Please make [outlook-on-the-web] a synonym of [outlook-web-access]

Currently outlook-on-the-web tag have 15 questions and outlook-web-access tag have 32 questions. Uses for the both tag is almost same. Please make outlook-on-the-web a synonym of outlook-web-access ...
1
vote
1answer
42 views

I would like to filter out the {closed} and {on hold} questions from my results

How do I filter the questions/answers shown on the home page and in search results?
1
vote
1answer
30 views

Please make [facebook-chat] a synonym of [facebook-messenger]

Ref: Distinction between [facebook-chat] and [facebook-messenger] The A there includes: I don't think there is a distinction. I think the former should be a synonym of the latter. It has been ...
3
votes
1answer
34 views

Can we rename [google-documents] and [google-presentations]?

Ref: Can we rename [google-spreadsheets] and [google-spreadsheets-query]? and: Please make [google-spreadsheet-charts] a synonym of [google-sheets-charts] Please rename: google-documents > google-...
5
votes
1answer
39 views

Why red dot in one of the review queues?

I am seeing a red dot in one of the review queues: When I click on the queue it shows no pending reviews. Why is that, and what is the meaning of that?
2
votes
1answer
23 views

Please rename [hackernews] to [hacker-news]

The tag hackernews should be renamed to hacker-news better to reflect the site's official name. It's a minor tag with just eight questions but I can't think of any reason not to use the site's proper ...
1
vote
1answer
24 views

Tags [captcha] and [recaptcha] – married or single?

UPDATE: The combination tag captcha and tag recaptcha is not in use at present. Very similar in concept to Tags [gmail] and [email] – married or single? which does not so far have an Answer to serve ...
2
votes
1answer
46 views

Please make [google-spreadsheet-charts] a synonym of [google-sheets-charts]

The official (current) name of the product is "Google Sheets", so tags about it and its functionality should reflect that. Please make google-spreadsheet-charts a synonym of google-sheets-charts.
3
votes
2answers
52 views

Where is [microsoft] appropriate?

The Usage guide for microsoft is: Microsoft is an American company based in Redmond, Washington, with locations all over the world, that develops, licenses and sells a variety of software and ...
1
vote
1answer
20 views

Where to find specific additional information on meta?

An A to Advertising for a hookah bar on Facebook?† has been locked with the message: This post has been locked while disputes about its content are being resolved. For more info visit meta. Where ...
3
votes
1answer
30 views

Please remove the lock on “What's the best invoicing webapp?”

What's the best invoicing webapp? For some reason, this received a historical lock way back in 2011. Whether it deserves it or not, we're trying to burninate finance, and the lock prevents anyone ...
2
votes
1answer
30 views

Please rename [stackoverflow] to [stack-overflow]

The tag stackoverflow should be renamed to stack-overflow better to reflect the site's official name. It's a tiny tag with just three open Qs but I can't think of any reason not to use the site's ...
2
votes
1answer
30 views

Please rename [research-gate] to [researchgate]

The tag research-gate should be renamed to researchgate better to reflect the site's official name. It's a tiny tag with just a single question, How to “unfollow” people on ResearchGate but I can't ...
0
votes
1answer
48 views

When [facebook-games], when [facebook][facebook-games], when [facebook] [games], or what?

UPDATE: Since games has been burninated much of this Q has become moot so acceptance of the existing A closes this version for me. More here though. Q When is facebook-games appropriate, on its own (~...
2
votes
1answer
42 views

Distinction between [facebook-chat] and [facebook-messenger]

I don’t use either (both? – it?) but am curious at the distinction between facebook-chat: Facebook chat is the instant chat messaging system by Facebook. and facebook-messenger: The instant ...
1
vote
1answer
72 views

Can we rename [google-spreadsheets] and [google-spreadsheets-query]?

We have two tags that include “spreadsheets” within them, and both refer to the Google product: google-spreadsheets and google-spreadsheets-query. In use 3,200 times (approximately) between the two. ...
3
votes
1answer
26 views

Make [windows-live-mail] a synonym of [outlook.com]

The Microsoft email service for consumers has changed it's name several times. We have windows-live-mail(25 questions) which should be a synonym of outlook.com (249 questions) but as I haven't the 5 ...
-1
votes
1answer
39 views

Is the Review notification (a white number on a brown background) working “the right way around”?

I only ever seem to see that number when items of mine are in the queues (of which I do not need notification) whereas I thought the intention was to encourage users to perform review tasks by ...
0
votes
1answer
29 views

Considering “scope” for a specific example

I came across these two Qs, one immediately after the other: How does this website manage to avoid its content being copied and how to copy its content (asked Aug 30 '12 at 22:07) How to download ...
1
vote
1answer
39 views

What's the point of keeping a merged question with deleted target?

Want name only to appear after signing into gmail account, not my email address is locked: merged by phwd♦ Mar 30 '11 at 2:36 This question was merged with Display name instead of email ...
-1
votes
1answer
53 views

Has the system lost its marbles?

TL;DR This is not about badges or rep, it is about the system. Checking to see whether a Comment I had made was correct I went to my Activity page, and was greeted with: Oh! I thought, and ...
1
vote
1answer
19 views

Locked Q shows as {on hold}

Why does this Q report as {on hold}: Wayback Machine archiving broken with HTTPS when it is actually locked? If this question can be reworded to fit the rules in the help center, please edit the ...
2
votes
1answer
18 views

How does a faq-proposed post become part of the FAQ?

How does are questions chosen to change from faq-proposed to faq? There are some questions which I would like to suggest adding as official FAQ posts, but it seems that a few of these questions haven'...
0
votes
1answer
23 views

How much support does it take for a feature request to be implemented?

This feature request has been implemented: Make all recommendation questions out of scope and off topic, regardless of research this not: Enable tagged syntax highlighting Both stand at net +10 at ...
4
votes
1answer
49 views

Search index is way out of date

I think there's something wrong with this site's search reindexing job. For instance, a search for [google-chrome] closed:0 (sorted by relevance) lists this question having been asked in April, 2014 ...
3
votes
1answer
69 views

Oops, something bad happened

I have been trying for the last half an hour to post a question about wordpress and privacy on Web Applications. All goes smoothly till it comes to time of submitting the question to the site. Once I ...
5
votes
1answer
52 views

OMG Google-Fu is gone?

I'm at a total loss. Despite the apparent longer grace period, we let our chat room slip through our hands. @moderator team: Please re-enstate the Web Applications chat room !! Let's make the chat ...
3
votes
2answers
49 views

What kind of spammer/scammer operates by removing a tag from a question?

Quite often I am notified of a suggested edit by an anonymous user on How do I recover my Google account (or Gmail) password or username. For example today: https://webapps.stackexchange.com/review/...
4
votes
1answer
46 views

Why was my question about Wunderlist migrated to Super User?

I asked a question about Wunderlist not working in Firefox in private mode. This question was migrated to Super User. I'm not complaining about it, but as a new user to this Stack, I would like to ...
-4
votes
1answer
45 views

Please Undelete my Question [closed]

I would have asked this in the chat room, but it appears to be dead. I recently asked a question on the main site, which I deleted to migrate over to SuperUser.SE as I was told it was more suitable ...
2
votes
1answer
69 views

Adding [commcare] tag to Web Applications

I work at Dimagi, an organization that builds software to enable other people to build data collection applications for community health workers all over the world. Configuring these types of ...
7
votes
1answer
112 views

What is meant by 'bumped to the homepage'?

I saw this question on main site. This question has bumped to the homepage by Community. Description is given as This question has answers that may be good or bad; the system has marked it active so ...
7
votes
1answer
49 views

Break synonym between [account-management] and [account-recovery]

Currently, account-recovery is a synonym of account-management. While I agree that they're related, and sometimes closely so, I suggest that they're sufficiently different that they should not be ...
3
votes
1answer
65 views

Where is the definition of in and out of scope?

I hunted about, and found meta, but not a definition of what questions this community considers in and out of scope. Where can that be found?
3
votes
1answer
31 views

Please rename [skype] to [skype-for-web]

While the usage guidance for skype points out that it's only for "Skype for Web", we still get people asking about the installable software.1,2 We can shortcut that to be specific with the tag by ...
5
votes
1answer
48 views

When is it appropriate to repost a question?

I have a question here that hasn't received any answers in a while. Is it appropriate to repost the question so it receives some more attention?