To be crystal clear, this doesn't include new or changes to existing rules or workings. I'm sharing thoughts, providing guidance and making requests. By making a request, I mean that you can take the requested parts as optional, as a suggestion. Any approach that yields comparable or improved outcomes is highly appreciated. I will gladly welcome it. Specifically, do you have proposals for having Facebook experts answering and moderating on Web Applications SE?
I have made several posts about the decline of the activity on facebook, more specifically, the decline of the activity of experts answering questions in Web Applications SE. facebook is still among the Top Web Applications SE tags. It still gets new questions, is very rarely answered and is very infrequently moderated.
I'm wondering if Facebook experts lost interest in Facebook web apps.
A few moments before creating this post, I made a search that led me to a website with statistics saying that less than 3% of Facebook users only use laptops or desktop computers. Hence, the number of Facebook users using the respective web app is less than 3%.
The number of users using phones, laptops and desktops is not dramatically small but is still small, less than 30 percent.
Most leisure activities are very likely to be done using a mobile device, while the tasks related to managing a group, page, work, and sales are more likely to be done on a laptop or desktop, I think.
The premise of Stack Exchange 2.0 sites is that a Q&A site requires high-quality questions. We must have high-quality questions about using Facebook web apps.
Based on my experience, a large set of old and new questions have been posted by users who have not paid attention to the site scope and the ask-question guidance.
If Facebook users have moved from desktop to mobile, there is a high probability that users are using the app for Android, iPad or iPhone instead of the app for Web or the app light for Web. In the past, when most Facebook users used a web browser, we could tolerate missing details as they could be assumed or considered irrelevant as most users had the same context, but due to the shift from desktop to mobile, this premise is no longer valid. On the other hand, the site rules have been stated for a long time, the site tour was launched in 2013, and the questions should include all the relevant details.
Considering this, questions not clearly stating be about using the web app, I think that it's fair to assume that the question might be about using a mobile app; hence, they might be off-topic unless they are asking about an overall concept that doesn't depend on the type of device / app being used.
Request to people asking new questions about Facebook
- Web Applications SE is not a help desk. It requires certain competencies to be used. Please take a moment to understand this site's scope and workings by following the directions on the Tour. A link is on the Help menu ( click the ?, question mark, button) located on the toolbar at the top of this page.
- The question should focus on using a web app as someone with general knowledge expect answers from others having general knowledge, too.
- If the question requires specialized knowledge, there might be chances that it might be better suited for other sites.
- Follow the guidance of the How to Ask a Good Question / Ask Question form thoroughly. Take the guidance seriously; do not cheat / do not make minimal efforts to bypass the quality standards automatic controls (on Meta Stack Exchange, the related questions use tag quality-filter).
- Ensure you provide enough details about the context. It should be clear that the question is on topic for Web Applications SE, and that is not something that someone with general knowledge about the Facebook web app can solve easily by looking around it. I'm sorry, there is no detailed handbook / playbook to explain how it should be judged that something can be solved easily. This is why the model and workings were novel and have a never-ending story. The web app might be for laptop/desktop or mobile / light.
- Ensure the use of the appropriate tags. Typically, a question about Facebook should include facebook.
- There are many tags related to Facebook:
facebook-timeline, facebook-pages, facebook-groups, facebook-events, faceboo-messenger, etc.
- Review the tag excerpt and the suggested tags. If you are using the web app for mobile, choose one of the following by reviewing their tag excerpts mobile, android, iphone or ipad. Also, add the tag corresponding to the web browser used.
- There are many tags related to Facebook:
- I'm sorry if you are a "newbie" / "beginner" on Facebook. As it was said previously, Web Applications SE is not a help desk. Unfortunately, it hasn't had users answering questions from and helping newbies / beginners "in mass" for a long time. Still, it might happen. Once you have enough reputation, you have earned +20 on any Stack Exchange site. You might try to find someone willing to help in a chatroom, but there is no warrant that someone will be hanging around to help newbies. See What are the benefits of chatrooms for asking questions?.
- I'm unsure about sending users to Android Enthusiast or Ask Different. I just took a look at the facebook tag on both sites. There have been no questions or answers posted in the last 30 days on either of these sites.
Request to people asking to reopen a closed question about Facebook:
- Do not assume that the question was closed due to "lack of research" when it was closed by a moderator's binding vote.
- The pro-forma comment using the term quality standards does not prove that the question was closed due to a "lack of research".
- Use the standard reopen workings until further notice.
- Before requesting the reopen, evaluate if it is needed to improve the question. Evaluate it as an expert Facebook user of the web application considering the current context; specifically, consider that most users nowadays use Facebook on their phones. If needed, update the name of the commands and concepts according to how they appear / are used nowadays. Ensure it's clear which of the two Facebook web apps is used and when it is relevant on which device: laptop, desktop or mobile.
- Recommended: When possible, update or add a relevant screenshot.
- If you will make a meta post, follow the Tim Post's advice on his answer to Are requests to reopen a question appropriate for meta?.
- Remember to focus on behaviors, not on users.
About making posts focused on a user
If you plan to make a post focused on a user, even if the user is a moderator, use the flag for moderator attention or Contact form instead. I'm committed to letting my fellow mods manage the flags for moderation attention that dispute a decision I made and complain about me. However, I still might edit meta posts that break the rules, even if they are a rant disputing or complaining about my decisions because they violate the rules, not because they are about me.
About Enforcing the Code of Conduct
Any user, including moderators who have acted over a post or comment, can also flag them for moderation attention if they find a violation of the Code of Conduct. In cases with a victim, the victim by themself and third parties can flag a violation of the code of conduct for moderator attention.
Please help to keep the debates and disputes handled using a civil tone; even if they include a rant, they could be done without violating the Code of Conduct.
If you are unsure that your rant will violate the Code of Conduct, don't post it. If you already posted it, you might edit it to remove the parts that violate the Code of Conduct. Focus on your most recent posts first. The intention is to prevent new incidents.
The tag on Meta Stack Exchange about rants is rant.
Please help avoid creating debates about the Code of Conduct and the Moderator Agreement here, as the company, not the community, defines them. Discussions about them should be done on Meta Stack Exchange. The tag are code-of-conduct and moderator-agreement.
Devices used to access Facebook in the U.S. 2022 Published by Stacy Jo Dixon , Sep 12, 2023
In February 2022, almost the totality of Facebook users in the United States accessed the platform via their mobile phones. Roughly 97 percent accessed the social network services exclusively via mobile phone, while only 28.7 percent accessed via both phones and computers. Users reported accessing via laptop or desktop computers only were approximately 2.6 percent.
About the above statistics
I'm open to considering better sources. However, that will not change the underlying problem: recent Facebook questions are not getting answers, and there is low participation in moderation (comment, edit, upvote/downvote, flag, review queues). The real solution is to "recruit" Facebook experts to answer and moderate Facebook questions. In our context, an expert gets recognition from their pairs for their contributions, mainly by posting answers.
The recognition starts by upvoting the user's answers. This recognition is shown in the user profile. There is a panel showing the user impact. Each tag has metrics for the number of answers and the tag score. Additionally, there are bronze, silver and gold tag badges when reaching the respective thresholds. Users with a gold tag badge also earn a moderation privilege that makes their vote-to-close-as-duplicate for questions with the respective tag.
- Does Web Apps Stack Exchange Require Research?
- A task for the task jar: Clean up facebook questions and tags as they are bumped by Community user
Pro forma comment (related Meta Stack Exchange tag pro-forma-comment)
I'm sorry, we are not a help desk. I’m voting to close this question because it's not a good fit for Web Applications. Rel. [According to the statistics, Facebook users have moved from desktop to mobile](https://webapps.meta.stackexchange.com/q/5169/).
From Leading countries based on Facebook audience size as of January 2023, Published by Stacy Jo Dixon, Aug 29, 2023
Facebook usage by device
As of July 2021, it was found that 98.5 percent of active users accessed their Facebook account from mobile devices. In fact, almost 81.8 percent of Facebook audiences worldwide access the platform only via mobile phone. Facebook is not only available through mobile browser as the company has published several mobile apps for users to access their products and services. As of the third quarter 2021, the four core Meta products were leading the ranking of most downloaded mobile apps worldwide, with WhatsApp amassing approximately six billion downloads.
From Facebook Demographic Statistics: How Many People Use Facebook in 2023?
Last updated Mar. 27, 2023
Written by Brian Dean
Facebook has 98.5% of its users accessing the website with a mobile device, and 81.5% of those users only use a phone to access the social network.
Users with both desktop and mobile are 16.7%, while desktop-only users are a mere 1.5%.
Device Share of users (%) Via a mobile device 98.5 Only via mobile phone 81.8 Via phones and computers 16.7 Only via laptop or desktop 1.5