Probably at least once a day, we have users coming to the site and creating posts about forgotten Gmail passwords, trouble with logging in, etc.
Anecdotally, many of these posts seem to be written as though users think that they are communicating information directly to Google (they often include personal information and other details about the accounts).
I realize that we are here to help, and I'm very happy that we can give assistance to so many users through either the canonical Gmail post or via our expert users.
However, I would like to know how these users are finding us and what is leading them to believe that we are part of Google's internal support system? This is mainly out of curiosity, but I'm wondering how we can either be more explicit about where users are landing and whether we can warn them not to post personal information. Such a customized approach doesn't seem to have any precedent on Stack Exchange, so I'm attempting to understand the problem (if it is a problem) before recommending any action.
I looked around the Gmail help pages, and I didn't see any mention of our site. I also googled some common phrases like "gmail password help," "gmail help," "gmail recovery," etc. and we weren't even on the first page (!) of any of these searches.