A significant percentage of the questions we get every day are still about web application development, even though this site has never been about that.
I can kind of understand. This site is obviously in the same vein as Stack Overflow, possibly the best programming resource on the web, and this one is specifically about web applications, so it follows that this is the place for web application development questions.
We try to educate people, but considering all of the drive-by Askers, no one is interested in spending even a couple of minutes confirming that they're correct. I mean, it's "obvious" that this is Stack Overflow for Web Apps.
Maybe a name change would help. "Web Apps" just isn't descriptive enough.
I think a simple title change like
Web Apps for Users
Using Web Applications
would shortcut a significant number of those questions. It probably won't get rid of all of them ("Android Enthusiasts" doesn't sound like a site about programming, and they still get plenty of programming questions) but it should get rid of a lot.
Also, I've seen people ask on Meta Stack Exchange where they should ask their web apps usage questions, because they thought that Web Apps was for programming.
I'm not convinced that that's the best name, but I think it would help a lot if the official name of the site could convey that it's not about programming.
Do note that I'm not suggesting changing the scope or the domain name, just making the title of the site less ambiguous.
Note also that this is not a duplicate of Should webapps.stackexchange.com be renamed?
That question was asking for a change in the site's scope, broadening it to be about more than web applications.