I'm looking into using webapps.stackexchange.com as a support forum for our product Orangedox for Dropbox. Since I'm a big fan of Stack Overflow I would rather use a product like this, where anyone can answer the question, instead of the usual product specific forum.
The idea is to simply provide two links for the user
- One to browse previously answered questions
- and one to ask a question
However, I'm a little concerned with a couple of points
- This will require the user to sign-up for Web Apps, or at the minimum re-enter their name and email
- You need 300+ reputation to create a new tag "orangedox"
Does anyone have experience using Web Apps as the main help forum for their site?
Bonus! if you have 300+ reputation on Web Apps and you don't mind asking a question about Orangedox for Dropbox so the tag "orangedox" can be created that would be a huge help
UPDATE Following Eight Days of Malaise answer below here is what we've come up with for a solution. Comments are encouraged